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Computer Glitch Blamed For Credit Card Breach

Ind. Woman Able To View More Than 100 Credit Card Statements

POSTED: 4:57 pm EDT May 19, 2009
UPDATED: 5:23 pm EDT May 19, 2009

A credit card company said Tuesday that a computer glitch caused more than a hundred people's statements to be posted online last week.

Constance Wilson, who lives in McCordsville, alerted CompuCredit after she logged in to pay her Aspire Visa card bill and instantly had access to 120 other statements from people in Indiana and 31 other states, Call 6's Rafael Sanchez reported.

The Atlanta-based company said in a statement Tuesday that an internal investigation revealed a computer processing error made all of the statements into a single PDF, instead of 120 separate images, which allowed other users to see the statements.

CompuCredit said only three cardholders accessed the statements, including Wilson, who was originally told that what she had reported wasn't possible.

The company said that there have been no reports of misuse.

"CompuCredit takes the privacy and security of our customers' information very seriously and we regret any inconvenience," the statement read.

As for Wilson, she said she's no longer using her Aspire card.

"No, I'm done with them anyway," she said. "That shows that they really don't value their customers if they're not taking you serious."

CompuCredit said it has suspended online access to account statements while they troubleshoot the security issue.

More Information: Full CompuCredit Statement

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