INDIANAPOLIS - We spend time interviewing employees and even babysitters -- so why not contractors? This week Angie’s List shows you how to protect your family’s biggest asset: your house.
This recent fresh fall air is exactly why Gordon Welt had a deck installed at his New Palestine, Ind., house over the summer.
But the work didn’t start with wood. It started with collecting bids.
"He was very, very knowledgeable during the estimate and some of the ideas he was coming up with, he was able to do the math calculations there," Welt said.
When you’re planning to construct something like a deck at your home, meet all potential contractors face-to-face, just like Welt did. You should also have a list of questions ready.
“You want to ask open-ended questions because you'll learn a lot more about how they'll handle situations,” Angie’s List founder Angie Hicks said. “One of my favorite questions is to ask them about a job that didn't go right and how they fixed it."
Also, ask questions that go beyond the basics and make sure you have a good rapport with the contractor.
"Follow your gut instinct when interviewing, especially if you're doing a kitchen remodel, because you are going to have this company or contractors in your home for a long time," Hicks said. “If you're not involved you don't have an excuse for the product you get at the end."
There’s a lot riding on any home improvement project, including time and money. So never hire someone you don’t feel comfortable with.