The following is a statement from State Farm representative Angie Rinock regarding a Call 6 for Help story that aired March 15:

"We understand the Department of Insurance has an obligation to ensure the insurance industry is engaging in fair claims practices such as fair and prompt investigations of claims. In fact we regularly conduct our own quality assurance review on claims files. From the beginning, we have been in continual and direct contact with the Department of Insurance to be certain we are complying with Indiana law."