Governor's Office Overrules BMV On Late Fees
State To Waive July 31 Renewal Penalties After Computer Problems
POSTED: 4:39 pm EDT August 3,
2006
INDIANAPOLIS -- The governor's office said it has reversed the Bureau of Motor Vehicles' decision to penalize people who missed July 31 deadlines to renew vehicle registrations, acknowledging that recent BMV computer problems made transactions difficult.The BMV was charging late fees this week, and Commissioner Joel Silverman said Wednesday that he would not waive the penalties.
Video: Governor's Office Overrules BMV On Late Fees
But on Thursday, the governor's office decided the collection of late fees for those who missed July 31 deadlines would stop, and those who did pay the penalty this week would be refunded, said Mark Massa, general counsel to Gov. Mitch Daniels.People can now pay for their July 31 renewals through the end of August without penalty, Massa said. He said the state still is trying to determine how late-fee refunds will be handled.The BMV was plagued with technical problems after it upgraded its computer systems July 5. People had difficulty making transactions for days at license branches, and online service and self-service terminals also were down for several days.On Wednesday, Silverman told 6News that customers with July 31 registration renewal deadlines had plenty of time to make their transactions, and that he therefore wouldn't waive late fees. The bureau said in the first half of July that it would offer extensions to people who had July 15 deadlines.
Previous Stories:
- August 2, 2006: BMV Chief: No Late-Fee Waivers Despite Computer Mess
- August 1, 2006: BMV Glitches Again Knock Out Certain Services
- July 28, 2006: Former BMV Worker: Computer Warnings Went Unheeded
- July 27, 2006: BMV Boss: Problem-Ridden Upgrade Needed Delay
- July 14, 2006: Daniels Apologizes For BMV's Troubles
- July 12, 2006: BMV Computer Glitches Keep Trucker From Working
- July 11, 2006: Most Of BMV's Computer Glitches Fixed, Commissioner Says
- July 11, 2006: Customers Told To Stay Away From BMV
- July 7, 2006: Customer Anger Builds As BMV Delays Continue
- July 6, 2006: BMV Computer Woes Frustrate Customers
- June 26, 2006: All BMV Offices To Close For Upgrade
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