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BMV Computer Shows Man Dead, Delaying Transactions
Agency Blames Data-Entry Error
POSTED: 6:03 pm EDT August 18,
2006
GWYNNEVILLE, Ind. -- Gary Nebel walks, talks and breathes. But according to the Indiana Bureau of Motor Vehicles' computer system earlier this month, he shouldn't have been doing any of those things.The Gwynneville resident said he went to a Rushville license branch Aug. 1 to renew registrations for three vehicles, holding papers that the agency sent him. After a BMV worker asked to see his driver's license and checked the agency's computer system, she revealed some disturbing news.
Video: Man's Transactions Delayed Because BMV Considered Him Dead
"She said, 'Well, I can't give you your license plates. You're deceased.' I said, 'I'm what?' She said, 'The computer's got you listed as being deceased,'" Nebel told 6News' Norman Cox.Nebel, who had successfully registered a new truck just two months earlier, said branch workers told him they needed his Social Security card to remedy his situation. Unfortunately, he had lost that card, so he was told that until he could get a new one, the BMV could give him only temporary registration renewal papers.The temporary papers do not come with license stickers. He and his wife, Darlene Nebel, said they feared that the lack of stickers would lead police to stop them on the road.On Friday evening -- 17 days after his branch visit and just minutes after 6News aired a story about Nebel's situation -- a BMV spokeswoman said the agency determined that the computer system showed him as deceased because a clerk had transposed two digits in his Social Security number during Nebel's visit two months earlier.The transposition would have happened before the agency's troubled July 5 computer upgrade, which caused problems that hindered many customer transactions.Because the reason for the problem was discovered, Nebel will be able to get his license plate stickers at the branch next week, Cox reported.
Previous Stories:
- August 17, 2006: Woman Says BMV Computer Problems Led To Son's Arrest
- August 15, 2006: Woman Blames BMV For Expired-Plate Ticket
- August 10, 2006: 'In God We Trust' Plate Unveiled; BMV Chief Says Job Safe
- August 9, 2006: BMV Computer Problems Slow Highway Payments
- August 4, 2006: Apology Letters, Refunds Coming To Some BMV Customers
- August 3, 2006: Governor's Office Overrules BMV On Late Fees
- August 3, 2006: BMV Chief: No Late-Fee Waivers Despite Computer Mess
- August 1, 2006: BMV Glitches Again Knock Out Certain Services
- July 28, 2006: Former BMV Worker: Computer Warnings Went Unheeded
- July 24, 2006: Bike Dealer Has Nervous Moments After BMV Computer Switch
- July 14, 2006: Daniels Apologizes For BMV's Troubles
- July 12, 2006: BMV Computer Glitches Keep Trucker From Working
- July 11, 2006: Most Of BMV's Computer Glitches Fixed, Commissioner Says
- July 11, 2006: Customers Told To Stay Away From BMV
- July 7, 2006: Customer Anger Builds As BMV Delays Continue
- July 6, 2006: BMV Computer Woes Frustrate Customers
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