A man who paid extra for postal insurance was initially left without a package or a payout once the item was lost in the delivery process.
FILE - In this Dec. 14, 2014 file photo, packages are sorted on a conveyer belt before being loaded onto trucks for delivery at a FedEx facility in Marietta, Ga. FedEx on Monday, Oct. 26, 2015 predicted that shipments from Black Friday through Christmas Eve will rise 12.4 percent over last year to 317 million pieces. (AP Photo/David Goldman, File)
SPEEDWAY, Ind. – A man who paid money extra for postal insurance was initially left without a package or a payout once the item was lost in the delivery process.
When Michael Bowman mailed his truck’s super charger to a vendor in Iowa, he thought the process would run smoothly.
“My expectation was to send to him and have it back in a week so I could sell my truck,” said Bowman.
He said he paid an extra $26 to obtain an insurance policy worth $2,000 if the item was lost. The package never arrived in Iowa.
When Bowman filed a claim with the postal service to receive the $2,000 from the insurance policy, it was denied as "insufficient" and that the "claim must be supported by acceptable proof of value."
“They said it was in a recovery center in Iowa but no supercharger,” said Bowman. "I don't know what insurance is for if they are not going to back it up.”
Soon after Call 6 Investigates reached out to the postal service asking for a review, Bowman received a check for $1,670.11.
It’s recommended for people to declare the accurate value of an item before the shipping process.
Photos or video of how the item was packaged could serve as proof in the event a claim needs to be filed.
RELATED | Remains of veteran, former postal worker lost in mail delivery
Top Trending Videos
Federal indictments unsealed Monday accuse Richard Grundy III, David Carroll & 25 others of a large-scale drug trafficking ring that…
A victim of ex-IPS counselor Shana Taylor has filed suit in federal court alleging Indianapolis Public Schools knew of Taylor’s…
It's been nearly two years since Derrick Gregory was found dead on I-70 on Indianapolis' east side.
A Silver Alert has been canceled for a missing 37-year-old man from Elwood, Indiana.
An Indiana man was killed in a hunting accident Sunday evening in Harrison County, Indiana.
You can give a Kokomo boy something to look forward to this holiday season, simply by sending him a Christmas card.
An 18-year-old from Kokomo was killed in a crash with a semi-tractor in Miami County Friday night.
The Howard County Sheriff's Department wants to help churches better protect parishioners.
A correctional officer was injured in an altercation with an inmate who was being held in "protective custody"…
A girl who went missing in Kokomo, Indiana has been found by police.
Kokomo police are seeking help in locating a child who was involved in a kidnapping incident Thursday.