INDIANAPOLIS - The city of Indianapolis is paving a road that's generated dozens of complaints over the past few years for bumps, holes and cracks.
The Department of Public Works is paving Boulevard Place from 30th Street to 38th Street, costing approximately $340,000.
The project is part of dozens of roads and sidewalks that are getting a facelift this summer.
A recent Call 6 Investigation exposed problems with Boulevard Place, including people who say their vehicles have been damaged because of the road's condition.
Records obtained by Call 6 Investigator Kara Kenney show at least 38 complaints from April 2011 to March 2013.
"It is like driving on a washboard," read one complaint.
"This street is in terrible condition and is very hard to drive on," read another complaint.
RTV6 also rode along with a DPW inspector this spring, who commented on Boulevard Place's condition.
"I am surprised at how bad it is in spots," said Warner Anderson. "Clearly, what we're seeing now is it needs to be resurfaced because of the condition."
DPW spokeswoman Stephanie Wilson told RTV6 the road was paved June 14, but workers still have a few more items to complete over the next three weeks.
A recent Call 6 Investigation found thousands of sections of crumbling roads in the heart of central Indiana, despite the city of Indianapolis spending an unprecedented amount of money on infrastructure in recent years.
From the sale of the city's water utility in 2010, the RebuildIndy program has provided an influx of more than $420 million to help fix deteriorated roads and improve infrastructure.
Call 6 Investigator Kara Kenney obtained a database of road sections in Marion County and found each gets a "Pavement Condition Index" ranking on a scale of 0 to 100, with a 0 score indicating a failing road and 100 indicating a road in excellent condition.
Kenney found 13 percent of road sections are listed as failing, poor, or very poor.
The DPW told RTV6 it uses a variety of factors to determine which streets to resurface, including the road's "Pavement Condition Index" rating and traffic counts.
DPW also considers complaints to the Mayor's Action Center, as well as City-County councilors.
The city is responsible for the maintenance and upkeep of 7,300 lane miles of streets that need to be repaved roughly every 20 years.
To resurface just one mile of a two-lane street costs taxpayers $312,000.
To report a pothole or submit a paving request, click here .