FSSA: Clients' personal information might have been distributed

Computer problem discovered May 10

INDIANAPOLIS - Almost 4,000 clients of the Indiana Family and Social Services Administration might have had their social security numbers disclosed to other FSSA clients.

The FSSA announced Monday that an April computer programming error might have compromised the personal information of thousands of clients.

The agency, which serves 187,533 clients, said correspondence sent to clients between April 6 and May 21 might have included other clients' documents.

The following information might have been mistakenly distributed: name, address, case number, date of birth, gender, race, phone number, email address, types of benefits received, monthly benefit amount, employer information, financial information such as monthly income and expenses, bank balances and other assets, and certain medical information such as provider name, whether the client receives disability benefits and medical status or condition, and certain information about the client’s household members like name, gender and date of birth.

An additional 3,926 clients might have had their social security numbers revealed, the agency said.

The programming error was discovered May 10. So far, 14 people have contacted FSSA to report that they'd received someone else's information.

For more information, FSSA said clients should visit the www.IndianaConsumer.com website and click on "Identity Theft." Clients are also encouraged to call the FSSA call center at 800-403-0864 if they have questions or want more information.

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