Water service being restored on at northeast side Indy apartment complex after unpaid $50,000 bill

INDIANAPOLIS – A $50,000 unpaid water bill left hundreds of people living in an Indy northeast side apartment complex without water until Tuesday afternoon.

The Marion County Health Department said Arborstone Apartments’ water was turned off because the owners didn’t pay the bill, but managers at the complex said a clerical error led to the incident.

The water has been off since Monday morning.

Those who live at the complex said they were forced to buy jugs of water for their children and use the restroom at nearby restaurants. Some even asked Citizens Energy to keep the water on just a little longer while they prepared.

“I said can you please at least leave it on for an hour,” said a woman who lives at the apartments. “Let us get a chance to get some gallon jugs of water…at least let us get some water...”

The apartment manager said the bill was paid and was supposed to be turned back on by midnight. 

Citizens Energy said Monday afternoon that they are in the process of restoring the water service and it should be working again at the apartment complex within the next couple of hours.

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