INDIANAPOLIS - Officials said they don't think any calls were lost when the phone lines were interrupted at the city's main 911 call center on Thursday morning.
UPDATE: The call center started taking calls once again around 5 p.m., officials said. The back-up facility was still in use just in case of anymore unexpected issues. AT&T officials said the problem stemmed from an equipment failure in Crown Point.
Just before 11 a.m., there was a technical interruption between AT&T and the 911 call center, and a back-up plan went into effect immediately.
The incoming calls were routed to Lawrence, and Marion County deputies took Indy's 911 employees in squad cars to the city's back-up 911 call center location in Perry Township.
Officials said everything at the back-up location was ready to go and dispatchers could start taking calls immediately, because they'd just completed routine training at the location on Wednesday.
AT&T was still working to determine the cause of the technical issue. Offic
Hendricks County officials were put on alert because they have extra personnel to aid Marion County, though no backup from Hendricks County was requested.
Officials said there was no interruption in communication between radio traffic operators and officers who were out on the streets.
Indianapolis has the third highest volume of 911 calls in the Midwest, behind Chicago and Detroit.
Police scale back search for missing infant
Indianapolis police said Monday they were asking for the public's help to generate leads in the search for a missing child.
IMPD: Burned body belongs to 15-year-old girl
Detectives said the 15-year-old girl found badly burned on the city's west side Sunday was student at Ben Davis Ninth Grade Center.
Boy finds body in northwestern Indiana pond
Authorities say a boy out fishing found a man's body in a northwestern Indiana pond.
Meth suspected in Indiana house explosion
Police investigators believe a house explosion in an eastern Indiana city might be related to methamphetamine production.
Backups expected on I-65 in southern Indiana
Indiana Department of Transportation officials are warning drivers to be prepared for delays on Interstate 65 in southern Indiana as work…
Three churches vandalized in Columbus
Columbus police were investigating Sunday after three separate churches were vandalized overnight.