INDIANAPOLIS - Local veterans took their concerns straight to the CEO of the Richard L. Roudebush VA Medical Center on Wednesday afternoon.
A town hall meeting was held in Indianapolis one day after the Office of the Inspector General released a report finding chronic delays for veterans seeking care in Phoenix.
The 143-page report centers around findings at the Phoenix VA hospital. Government investigators found that inappropriate scheduling practices were a nationwide systematic problem.
On Wednesday, the director of the Roudebush VA Medical Center held the town hall meeting to find out how the local facility can improve its care.
A few dozen local veterans packed into the room to share their concerns, complaints and compliments on care.
Roudebush treats 61,000 patients a year. The average wait time from phone call to appointment for new patients is 23 days.
"I don't know if I can come here if I've got a terminal disease because if I can't get a tooth fixed, now I'm finally getting in, and to go in it takes a month to get a scheduled appointment," veteran David Lindauer said.
"I care and you're going to see when you have a chance to talk to our clinical staff that they really do care. They're here for our veterans, they're here for you," said Roudebush medical director Thomas Mattice.
Other veterans voiced concerns about what they see as inadequate mental health care and rude staff.
Mattice said care is patient-driven and a quarter of the employees are veterans themselves. He said Roudebush has specialized programs for both female and homeless veterans.
Wounded Warriors join deer hunt at Eagle Creek
Eagle Creek Park closed this weekend to allow for a scheduled thinning of its deer herd.
Thousands attend 52nd Annual Circle of Lights
More than 100,000 people filled Indianapolis streets Friday night to watch Monument Circle light up at the 52 nd Annual Circle of Lights.
GALLERY: 52nd Annual Circle of Lights
Click through the gallery to see pictures from the 52nd Annual Circle of Lights!
Friday Football Frenzy scores: Nov. 28
Scores for Friday's IHSAA State Football Championship games.
Black Friday kicks off holiday shopping season
Black Friday officially kicked off a shopping weekend expected to see 140 million Americans looking for deals online and in stores.
Mom shares car seat concern after son's death
With the busy holiday travel weekend underway, a mother of three is making an emotional plea to anyone transporting a child, Call 6…