The Indiana attorney general's office is trying to shut down two basement-waterproofing businesses accused of not delivering what it promised to customers.
A lawsuit claims EverDry franchises in Fort Wayne and Indianapolis failed to adequately provide the services for which customers paid.
One of the complainants, Patrick Redmond of Hartford City, told Call 6's Rafael Sanchez
he paid EveryDry of Fort Wayne $8,500 to fix his basement's water problem.
EverDry installed a system at Redmond's house in 2001, but the water problem continued. The company tried again to fix the problem in 2002, and added a dehumidifier for free, Redmond said.
But the basement still had water problems in 2003. EverDry didn't return to make repairs, Redmond said.
"I just can't get any resolution to get basement corrected," Redmond said.
Call 6 was unable to get a response from the Fort Wayne business.
A lawyer for the Indianapolis EverDry office said he is surprised the lawsuit, saying his client has been cooperative with the attorney general's office.
The lawyer, Larry Jackson, said he thought the Indianapolis EverDry reached a resolution with three homeowners named in the suit.
A spokeswoman with the attorney general's office said the lawsuit was filed because it was unable to reach a resolution with the franchises.
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