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For now, fewer buses on the streets of Indianapolis and no fares collected

IndyGo cutting back due to COVID-19
IndyGo Drivers (1).jpg
Posted at 8:28 PM, Mar 26, 2020
and last updated 2020-03-26 20:28:03-04

INDIANAPOLIS -- IndyGo, the Indianapolis bus system, is cutting back on its schedule due to the pandemic.

And, no fares will be collected on the buses that are still running.

"These measures are intended to increase the safety of transit riders and employees by lessening the need for non-essential interactions and reducing service frequency to reflect declining ridership," said IndyGo spokesperson Lesley Gordon.

Effective Sunday, March 29, the following adjustments will be implemented until further notice:

  • IndyGo riders will be required to board through the vehicle’s rear entrance. Accommodations for riders in need of the wheelchair-accessible ramp will continue to be made at the front door.
  • All transit fares will be suspended, eliminating the need for interaction at the farebox.
  • The Retail Desk at the Carson Transit Center will be closed while fare collection is suspended.
  • IndyGo will operate on a Saturday schedule six days of the week (Monday – Saturday).
  • Sunday service will remain as scheduled.
  • Open Door will limit capacity to one rider per row of the vehicle.

"IndyGo provides an essential service for many who need access to food, jobs, and health care," said Gordon. "In keeping with the recent Executive Order from Governor Eric Holcomb, IndyGo urges the community to use public transit for essential trips only."

"Riders that have essential travel needs and are not experiencing symptoms can use the MyStop app and online schedules [indygo.benchurl.com] to plan their trip and should practice social distancing by maintaining as much space between themselves and other riders as possible."