ZIONSVILLE, Ind. – A Zionsville man says UPS has agreed to clean up the mess they left in his driveway after RTV6 started making calls on his behalf.
On Aug. 22, a UPS delivery truck left oil streaks on the asphalt of Jake Edgerton's Zionsville driveway.
Edgerton said a UPS manager came to inspect the problem and agreed it was the UPS driver’s fault, but when he submitted a claim for $500 clean up his driveway the company’s insurer, Liberty Mutual, cited a lack of proof and refused to cover the cleanup.
RTV6’s Matt McClellan contacted Liberty Mutual Monday, but they said they do not publicly discuss claims and UPS said they were still investigating the situation.
Less than an hour after RTV6 started making calls, Jake Edgerton said UPS contacted him and said they were looking back into the case and trying to figure out a resolution.
“I think it finally got their attention,” said Edgerton. “I think it really helps when anytime you involve the media in a message like that. Which is unfortunate, right, because you just want people to do the right thing the first time around.”
Edgerton says Liberty Mutual has now agreed to send him a check sometime in the next week to cover the cost of the cleanup.