INDIANAPOLIS -- Eight people had to be rescued from the skyline ride at the Indianapolis Zoo on Thursday afternoon.
The ride became stuck due to a mechanical issue with a gondola's motor around 3 p.m., a zoo spokeswoman said.
The eight riders, including three children, were in two of the ride's cars. With the help of the Indianapolis Fire Department, the zoo staff helped the riders down.
Watch part of the rescue in the video player above.
Zoo officials said Thursday's problem is not related to previous issues. They are "in the process of diagnosing the cause of the stop" and the ride will not reopen until the issue has been identified and fixed.